FAQ

Do you have any questions about the Free Energy Market? See our FAQ below or contact us!

What is the Free Energy Market?

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The Free Energy Market is a trading environment in which consumers can purchase electricity from any supplier, without the obligation to buy it from local distributors, guaranteeing freedom of choice and better price negotiation.

What has changed in the Free Energy Market since the 1990s?

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At first, only large energy consumers could migrate to the Free Market. Since 2019, migration barriers have been progressively falling and, from January 2024 onwards, any consumer connected to medium or high voltage will be able to migrate to the Free Energy Market.

Who can join?

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The new rule determines that, from January 2024, all consumers connected to medium and high voltage will be able to choose who they want to buy their energy from. This includes small and medium-sized companies, such as beauty salons, small industries, bakeries, shopping centers, supermarket chains, condominiums, printing companies and gyms, with a monthly energy bill starting at R$10,000.

How much can I save on my energy bill?

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Migration can result in savings of 2 to 3 energy bills per year for your business, as our consumers are free to choose the supplier with the best cost-benefit and best suited to their consumption profile.

Why should I migrate?

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At Urca, in addition to guaranteeing a fixed percentage discount on the energy bill, customers also receive the I-REC, a renewable energy certificate, and a seal that proves the renewable origin of the contracted energy, attesting to your business’s commitment to offsetting greenhouse gases (GHG).

How to migrate to the Free Energy Market?

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We take care of the entire migration of your business, simply and quickly. All you need to do is send us your company’s latest energy bill. Then, we evaluate the best offer based on your consumption and prepare the contract, which is signed 100% digitally.

How long does the migration take?

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Migration to the Free Energy Market takes at least 6 months, which is why many companies have already started applying. Furthermore, by starting the migration now, your company guarantees the lowest energy prices in recent years.

What will my company's energy bill be like?

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Once the migration is done, your company will now receive two bills: one from the distributor, with fixed fees, and another from Urca, with consumption expenses.

Am I at risk of running out of power?

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No. Electricity will reach your company in the same way, as it will remain connected to the local energy distributor. Therefore, the supply risk is the same, for both the Free Market and the Captive Market. Regarding migration, you can also rest assured everything will run smoothly, as we are accredited by the Electric Energy Trading Chamber (CCEE), which guarantees the operation and integration between all parties in the electricity sector.

Can I suffer retaliation from the distributor for not purchasing energy from them?

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No. By legal determination, the distributor continues to be obliged to provide all its energy supply and maintenance services in the same way as the Captive Market.

Who can be an Urca partner?

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Professionals with experience in selling energy, financial, technology or telecommunications services.

What are the advantages?

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With the Brazilian government’s new decision, the Electric Energy Trading Chamber (CCEE, in Portuguese) expects that the Free Energy Market, currently restricted to just over 11,500 companies, will gain more than 100,000 customers. In other words, this is your chance to close deals and increase your income.

Why become an Urca partner?

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We offer our business partners advantages such as: commission throughout the term of the contract, including post-renewal; variable remuneration according to the discount offered and the customer’s distributor; training to provide the best customer service; and automated processes, with easy access to information, optimizing the sales cycle.

Who will be my customers?

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Group A consumers (customers connected to medium and high voltage) from all over Brazil, who pay amounts above R$10,000 per month on their monthly energy bill.